iDROID USA Started Online Chat Support for Customers

Posted on Categories Android, Blog, Customer Support, iDROID USATags , , , , , , Leave a comment

It is a good news for the iDroidians that iDROID USA has recently started its online chat support program for their questions about iDROID’s products and all other types of inquiries. The bottom right hand corner of the website says online when the agents are online and offline when they are not. Our vigilant customer services agents will be online from EDT 9:00 am to 8:00 pm 6 days a week. Basically this service will help the customers ask all sorts of questions directly from iDROID help desk personnel. This interaction will ease up all sorts of difficulties faced by the customers.

iDROID USA is running in the race to produce the best android smartphones. This iDROID’s online chat support and iDROID help desk initiative is an effort to become the top smartphone manufacturing company of all times. Very few companies provide this kind of top-notch help desk support to their valued clients. According to latest and recent market trends this program will prove fruitful to iDROID as a company as well as to our esteemed customers who will enjoy the freedom of less fatigued support services.

Apart from the customers, our dealers and distributors can also connect with this live chat support plan to ask for proper guidance relating to software or hardware solutions to their queries. All the big companies these days have installed massive strategies in order to provide instant help desk support to their respective clients.  In the earlier days when customer services agents were not reachable through live chat programs, customers had to wait for their emails in order to get their issues resolved. Now instantaneous solution is provided to whoever wants it on the go taking the customer services to the next level.

Now you can ask for the local dealers in your area directly from our trained agents through online chat support and they will provide you with the address to check out your favorite iDROID smartphone. Purchasing directly from the website can also be encouraged through this process helped by the proper guidance of our highly motivated support personnel. This would definitely increase our customers as they will find it easier to interact with team iDROID.  By providing customers with this tool, now customers can give their immediate and prompt feedback about what they think about iDROID devices.

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Select your Nearest iDROID Store using Store Locator on the Website

Posted on Categories Customer Support, idroid, iDROID USA, SmartwatchTags , , , , Leave a comment

iDROID USA the fastest growing smartphone manufacturing company has made a page specifically for you to find iDROID stores in your desired area. You can select the nearest iDROID store in your particular region by clicking the store locator link on the website. iDROID USA takes pleasure to have over 1000 stores across USA. The dynamic design of store locator makes it easy for you to find the store that is the nearest to your location.

Store Locator iDROID USA

You can physically view the products by visiting these stores. You can check out these products and see if they satisfy your choice of a smartphone or any other devices that you may like. Just select your state and click on the red pointed thing on the map to view the desired address of a particular store. You can ask for the extended warranty of the product, you wish to buy. If the particular iDROID device has bugs in it, there is 100% replacement of iDROID products. Visit the Store locator by clicking this link: http://www.idroidusa.com/english/store-locator

These stores also have all the accessories related to iDROID products. You can ask for the flip cases, extra batteries, chargers, hand-frees from these stores. Even if you break your screen, they have the spare parts available so you don’t have to worry about anything. Each and every part of the phone is available at these stores and therefore can be replaced for the phones under warranty.  Every kind of after sales service is provided to the iDroidians. If you are not satisfied with the service you can always mail your complaints at support@idroidusa.com and our vigilant customer services agents will get back to you as quickly as they can.

In order to enhance your shopping experience we have made this section just for your ease and comfort. Very few companies have their own store locator built into their parent website and iDROID is surely one to excel in this era of technology. This is a revolutionary step taken by iDROID USA to shine in the field of advance customer service. Our goal is to satisfy each and every one of you by providing you with the latest technology solutions for smartphones, wearables and tablets.

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iDROID USA Propels Remote Diagnosis Rescue Support

Posted on Categories Blog, Customer Support, iDROID USATags , , , , Leave a comment

Very few companies very seldom take their customer support up to a level of enhanced customer satisfaction where loyals really take pride and feel a deep association towards their favorite brands. iDROID USA, the fastest growing smartphones manufacturing company in the USA and a premier emerging technology brand has had the honor to have taken its post purchase customer service to a ubiquitous level with the help of its highly professional and learned Research & Development team.

Previously iDROID hub also proved to be a conspicuous example of totally customer driven marketing strategy where you can get a collection of most useful and wonderful applications from all around the world. iDROID owners actually seek  to serve its users optimally and keep a burning passion to strive ahead for them. Resultantly, “iDROID Rescue” like revolutionary smart apps are built.

Enhanced Customer Experience
Enhanced Customer Experience

Connectivity on the go is inevitable in this era. iDROID USA has launched its “iDROID Rescue”application with remote diagnoses, troubleshooting, and problem solving support with 24/7 connectivity. It has become an indispensible application for iDROIDians because now they can get their issues resolved extemporaneously. “iDROID rescue” facilitates its users by getting them connected with their back end support engineers anywhere anytime. Any kind of software issue or settings issue can be remotely handled with the help of this app. You can watch the problem being resolved in front of you as your smartphone will be remotely accessed and operated after getting connected. This feature, in this way, becomes another value added service by iDROID USA as you get guided for any future problem too. In order to smoothly get through the whole process, a series of steps has to be followed.

RESCUE-2

  • Download iDROID Rescue app directly from Google Play store
  • Install the app on your smartphone
  • Call iDROID Customer Care helpline
  • Insert your six digit pin provided by iDROID
  • Your basic information will be accessed by software for diagnosis of problem
  • iDROID support personnel will then do the needful to solve the problem
  • This innovation and service, by iDROID USA, is being considered an unprecedented and exceptional feature offered. iDROID customers feel delighted, well equipped and guarded as they never get stuck with any minuscule problem due to iDROID rescue. iDROID looks forward to serve its loyals in the best way in future.

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